Frequently Asked Questions
Contacts
Credit Card Payments
- How is my credit card information protected?
- Where is my refund?
- Why was my credit card payment declined?
Exhibitors
NeurIPS.cc Accounts
- Email and Newsletter Preferences
- How do I change my email address?
- How do I merge my multiple neurips.cc accounts?
- How do I reset my NeurIPS.cc password?
- How to I create an account?
- The system says I do not have an account.
- Where are unicode characters allowed?
Onsite At the Conference
- Badge Replacement Policy
- Coat Check, Luggage Check
- How to connect to the projectors?
- Interacting with the Press
- Lost and Found
- Scanning Badges
Papers
Registration
- Can I get a refund for my registration if my VISA is denied?
- Discount for Full Time Students
- How do I change my registration?
- How do I updated my registration receipt?
- Registration Cancellation Policy
- Registration Transfer Policy
- What types of payments do you accept?
Travel and Attendance Documents
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