Frequently Asked Questions
Credit Card Payments
- How is my credit card information protected?
- Where is my refund?
- Why was my credit card payment declined?
- Can I merge my multiple neurips.cc accounts?
- Email and Newsletter Preferences
- How do I change my email address?
- How to I create an account?
- I already created an account, but the system says I do not have an account.
- I've forgotten my NeurIPS.cc password. How do I login?
- Where are unicode characters allowed?
Onsite At the Conference
- Badge Replacement Policy
- Coat Check, Luggage Check
- Covid19, Safety, and Accessibility at New Orleans
- How to connect to the projectors?
- Interacting with the Press
- Lost and Found
- Medical Office
- Scanning Badges
- Cancellation Policy
- Can I get a refund for my registration if my VISA is denied?
- Discount for Full Time Students
- How do I change or cancel my registration?
- How do I updated my Receipt?
- Transfer Policy
- What types of payments do you accept?