How do I change or cancel my registration?
Registration Cancellation Policy
How to cancel my registration
- Click My Stuff in the top navigation bar.
- Under Registration history click the current year.
- Click 3. Payment and Receipt.
- Click the red Cancel Registration button.
- If you are before the Cancellation Deadline, you will get a full refund issued to your credit card. The refund can take 10 business days to post to your account. If you are after the Cancellation Deadline, you cannot get a refund.
How to cancel part of my registration
- Click My Stuff in the top navigation bar.
- Under Registration history click the current year.
- Click 2. Register and unselect the parts of your registration you want to cancel
- Click the blue Payment button and follow the prompts.
- If you are before the Cancellation Deadline, you will get a refund issued to your credit card. The refund can take 10 business days to post to your account. If you are after the Cancellation Deadline, you cannot get a refund.
How to add conference or workshops to my registration
- Click My Stuff in the top navigation bar.
- Under Registration history click the current year.
- Click 2. Register and select the parts of your registration you want to add
- Click the blue Payment button and follow the prompts.
How to switch from a in-person to a virtual registration
- Click My Stuff in the top navigation bar.
- Under Registration history click the current year.
- Click 2. Register
- Unselect the in-person parts of your registration
- Click Virtual Only
- Click the blue Payment button and follow the prompts.
- If you are before the Cancellation Deadline, you will get a refund issued to your credit card. The refund can take 10 business days to post to your account. If you are after the Cancellation Deadline, you cannot get a refund.
How to switch from a virtual to a in-person
- Click My Stuff in the top navigation bar.
- Under Registration history click the current year.
- Click 2. Register
- Unselect Virtual Only
- Click the in-persion sessions you want to attend
- Click the blue Payment button and follow the prompts.