Continual Enterprise World Model Discovery in Dynamic Systems

In an enterprise system, updating one field can set another, create a record, or start an approval. These effects are produced by business rules that are not built into the platform but written by each organization and revised over time. An agent working in such a system cannot predict the result of its own actions without knowing these rules. We study continual enterprise world model discovery, where an agent starts without knowledge of these business rules and discovers them by interacting with records and observing the outcomes. From those observations it builds a world model, which it revises as the rules change. To evaluate this we introduce EnterpriseWorldShift, built on a live ServiceNow environment with nine tables, 25 hidden rules and 600 evaluation actions. It presents four versions of the same enterprise world, with the tables and records held fixed while a rule is modified, then added, then removed, so that discovery, revision, extension and retirement are each tested in turn. Our Continual Discovery Agent (CDA) builds such a model and carries it from one world to the next. It predicts what the hidden rules will do more accurately than looking the rules up for each question, the approach taken by prior work, by up to 8.98 IoU, while answering from its own model with no queries to the running system. We release the benchmark, the reference implementation and discovered models here: https://anonymous.4open.science/r/EnterpriseWorldShift-F724