Keyword search is a fundamental task to retrieve information that is the most relevant to the query keywords. Keyword search over graphs aims to find subtrees or subgraphs containing all query keywords ranked according to some criteria. Existing studies all assume that the graphs have complete information. However, real-world graphs may contain some missing information (such as edges or keywords), thus making the problem much more challenging. To solve the problem of keyword search over incomplete graphs, we propose a novel model named KS-GNN based on the graph neural network and the auto-encoder. By considering the latent relationships and the frequency of different keywords, the proposed KS-GNN aims to alleviate the effect of missing information and is able to learn low-dimensional representative node embeddings that preserve both graph structure and keyword features. Our model can effectively answer keyword search queries with linear time complexity over incomplete graphs. The experiments on four real-world datasets show that our model consistently achieves better performance than state-of-the-art baseline methods in graphs having missing information.