Why Are LLMs Confidently Wrong? Correcting Overconfident Errors via Causal Head Intervention

Modern large language models (LLMs) often exhibit overconfident errors, assigning high confidence to incorrect predictions and thereby undermining reliability in real-world use. Existing calibration methods typically rely on post-hoc adjustment or retraining, operating at the output level without addressing the underlying causes of miscalibration. We propose CoCHI (Class-oriented Causal Head Intervention), a framework that improves calibration by identifying and intervening on internal components responsible for distinct confidence behaviours. By analysing predictions through correctness–confidence patterns, CoCHI enables targeted intervention on model internals, reducing overconfident errors while preserving correct predictions. Our approach provides a mechanistic perspective on calibration, linking reliability to identifiable structures within the model rather than treating it as an output-level issue. Experiments across multiple LLMs show consistent improvements in calibration metrics, including Expected Calibration Error, Negative Log-Likelihood, and Brier Score, while maintaining accuracy on five multiple-choice question answering benchmarks. These results suggest that effective calibration requires not only adjusting outputs, but also addressing the underlying causal mechanisms within the model. Implementation details and code are provided in the supplementary material.