Building Enterprise AI to Transform Productivity: Lessons from Atlassian

Atlassian’s mission is to unleash the potential of every team. This mission underscores our commitment to empowering teams and organizations to achieve their best work through collaboration and productivity tools. Artificial Intelligence has become the most transformative force in achieving this goal.x000D At Atlassian, we have made significant investments in AI to fundamentally enhance team productivity. Our approach spans two dimensions: integrating AI deeply into our existing flagship products—such as Jira, Confluence, Loom, Jira Service Management, and Bitbucket, and developing AI-first products from the ground up.x000D One of the most ambitious outcomes of this effort is Rovo, Atlassian’s end-to-end enterprise AI solution. Rovo enables organizations to discover knowledge through enterprise search, gain deep insights through AI-powered chat, and take intelligent actions through Rovo agents.x000D Building Rovo and the AI platform that powers it has been a multi-year journey filled with innovation, experimentation, and learning. In this session, I’ll share key lessons from our experience—what worked well, where we failed fast, and how we continue to evolve our enterprise AI strategy to transform productivity for millions of users around the world.