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Trust Me Not: Trust Scoring for Continuous Model Monitoring
Nandita Bhaskhar · Daniel Rubin · Christopher Lee-Messer

Continuous monitoring of trained ML models to determine when their predictions should and should not be trusted is essential for their safe deployment.Such a framework ought to be high-performing, explainable, post-hoc and actionable. We propose TRUST-LAPSE, a "mistrust" scoring framework for continuous model monitoring. We assess the trustworthiness of each input sample's model prediction using a sequence of latent-space embeddings. Specifically, (a) our latent-space mistrust score estimates mistrust using distance metrics (Mahalanobis distance) and similarity metrics (cosine similarity) in the latent-space and (b) our sequential mistrust score determines deviations in correlations over the sequence of past input representations in a non-parametric, sliding-window based algorithm for actionable continuous monitoring. We evaluate TRUST-LAPSE via two downstream tasks: (1) distributionally shifted input detection and (2) data drift detection, across diverse domains- audio & vision using public datasets and further benchmark our approach on challenging, real-world electroencephalograms (EEG) datasets for seizure detection. Our latent-space mistrust scores achieve state-of-the-art results with AUROCs of 84.1 (vision), 73.9 (audio), 77.1 (clinical EEGs), outperforming baselines by over 10 points. We expose critical failures in popular baselines that remain insensitive to input semantic content, rendering them unfit for real-world model monitoring. We show that our sequential mistrust scores achieve high drift detection rates: over 90% of data streams show < 20% error for all domains. Through extensive qualitative and quantitative evaluations, we show that our mistrust scores are flexible, robust and explainable for easy adoption into practice and can even quantify models’ generalization capabilities or lack thereof.

Author Information

Nandita Bhaskhar (Stanford University)
Daniel Rubin (Stanford University)
Christopher Lee-Messer (Stanford University)

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