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FAQ

If your question is not answered here, please contact us

Accounts:

I already created an account, but the system says I do not have an account.

nips.cc and the paper submission/review websites are completely separate websites with separate accounts. We request you use the same email address for each because it makes it easier for us to link accepted papers to nips.cc accounts. Be sure that you created an account on the same site you are attempting to log in to.

How do I change my email address?

Login to your NIPS Profile at https://nips.cc/Profile/ and update your email address.

I have two different nips.cc accounts, can you merge them?

Yes. Please email nips.cc support and we will merge your accounts. Please tell us which address you'd like to keep as your primary one.

Why I am no longer receiving email from nips.cc?

Double-check that you have elected to receive emails from nips.cc by editing your profile information. There is a checkbox that says "Contact me by Email".

If you have elected to receive emails but are still not, it's likely that at some point a message sent by nips.cc was bounced either by a MAILER DAEMON or by a vacation program. Ensure that your vacation program is not auto-replying if the mail header "Auto-Submitted" is set to anything other than "no" (see RFC 3834 for more information). Our system will not send email to somebody who is bouncing messages back. To reset a potential "bounced" flag on nips.cc, simply edit your profile information and save it, even if you change nothing. You should start receiving nips.cc mail again.

What is your privacy policy?

Please see our policy page.

Buses:

How do I get a seat on a bus?

Please see NIPS 2013 Transportation

Location

What is the address of the venue/hotel?

Harveys Resort and Casino 18 US Highway 50 Stateline, NV 89449

Lost and Found:

Missing items can be found at the NIPS Registration Desk.

Meals:

Are any meals covered in the registration price?

Continental Breakfast will be served in the Top of Wheel -12th floor Harvey's, Garden Room and foyer of the Harvey's ballroom. The following meals are covered in the registration fee:

  1. Thursday reception during the Poster Session, December 5, 18:30 – 20:30
  2. Farewell Reception at Workshops, December 10, 20:00

Papers:

Note: Please use the same email address for your CMT account as you do on nips.cc, even though they are separate accounts. This helps us link you to your papers.

I already created an account, but the system says I do not have an account.

nips.cc and the paper submission/review websites are completely separate websites with separate accounts. We request you use the same email address for each because it makes it easier for us to link accepted papers to nips.cc accounts. Be sure that you created an account on the same site you are attempting to log in to.

When I login I do not see all my events or papers, where are they?

There are 2 likely candidates:

  1. If you have used a second email address on nips.cc or CMT, the missing info may have been linked to your other email address. You can try logging in with the other email address to verify that and/or email nips.cc support and we will merge your accounts.
  2. There may have been another problem linking the data to your account. Please report the problem to the appropriate organizing committee member, or contact us.

How can I change the list of authors for my paper, or add a new author?

Log into the CMT site and navigate to the Author Console. For each paper submitted you will see a link Quick Edit: Paper Details. Click on this which will allow you to modify the authors list. Remember to submit your changes at the bottom of the page.

How can I update my affiliation and the email address used by CMT?

You can update your affiliation (and other data) on the CMT site by clicking on the Edit Contact Information link at the top right, making the necessary modifications and then clicking on the update button.

How can I update the title or keywords for my paper?

Log into the CMT site and navigate to the Author Console. For each paper submitted you will see a link Quick Edit: Paper Details. Click on this which will allow you to modify the title and primary/secondary keywords. Remember to submit your changes at the bottom of the page.

How can I access reviews for my paper?

  1. Login to the NIPS CMT site. Your login email address is the one by which you received the email from CMT.
  2. From the author console you will see an entry for each paper, and the text "Author Feedback: Add | View Reviews". Click on "View Reviews" to bring them up.

I've forgotten my CMT password. How do I login?

Click on "Reset your password" and then enter your login email address. A URL will be sent to you by the CMT system; follow the instructions to set your password. Further help is available via CMT support cmt@microsoft.com.

What size are NIPS Poster Boards at the Conference?

The poster boards are 8 ft. wide by 4ft. tall (~2.4m x 1.2m). This is "landscape" style, as opposed to the "portrait" style used in Granada at NIPS 2011.

May I use the NIPS logo on my poster?

Yes. Although the NIPS logo is trademarked you can use it on your NIPS poster. Here are vector graphics: NIPS Logo 1 NIPS Logo 2

Printing Posters at the Conference

There is a Staples in Lake Tahoe that you should contact to make sure they can print your poster. The number is: 530-544-9817. They need 24 hour notice; we strongly suggest you make sure they can print your poster; we are not aware of any other services in Lake Tahoe.

Registration:

Is it possible to access someone else's registration record?

Yes, if you have the email address and password of their account.

How do I add or remove registration items?
-or-
How do I cancel my registration?

Please visit https://nips.cc/Register/ and view your registration. The "Change Registration" link allows you to add or remove items from your registration at any time up until the conference.

If you had previously paid for your registration using a credit card, a refund will be issued automatically when you remove an item from your registration.

If the full refund deadline has passed and you empty your registration, you will get a full refund minus the late cancelation fee. See our Cancellation Policy

If you add items to your registration, you will have the option of paying immediately with a credit card, otherwise you will need to send the additional amount using our regular offline payment options.

Can I transfer part of my registration to someone else?

No. You must use our normal change procedure (see above) to remove the unwanted items from one registration and add them to the second.

Can you send me a copy of my receipt?

You may obtain a copy of your registration receipt, by logging on to your account on the and printing this page: https://nips.cc/Register/

Can you send me a certificate of attendance?

Yes we can. A volunteer can have one emailed to you when you check in to the conference. Otherwise please contact us.

What is the cost to register for the different segments of the Conference, including the early and late registration costs?

You may access this information by following http://nips.cc/Conferences/2013/Pricing.

How do I pay for my registration if I am not paying online with a credit card?

Please read our offline payment instructions.

Dwolla:

What is Dwolla

Dwolla is a relatively new payment network that works kind of like Paypal or Moneybookers from the user's perspective. The difference is that dwolla completely bypasses the credit card networks and all money transfers are done directly from bank-to-bank (with dwolla in the middle).

The benefit of using dwolla is that rather sizeable credit card fees (1%-4% per transaction) are cut out. The money NIPS can save eliminating unnecessary fees will be used to reduce registration pricing, increase travel support, or increase perks at the conference.

Who can use Dwolla

At the moment Dwolla can only be used via US bank accounts. They do not yet support international transactions.

Credit Card Payments:

Why was my credit card payment declined?

If the website does not tell you the problem, there is regrettably little we can do to help. For security reasons, they will not answer questions from anyone other than the account holder. If you cannot get payment to go through we recommend either you contact your issuing bank and ask them, or use a different card.

If you are using an institutional or government credit card you may need to contact the responsible department to authorize your charge. In previous years some registrants have run into problems with cards which are restricted to a very limited set of merchants or require advance notice on transactions over a certain amount.

I should have received a refund by now, but it's not on my credit card activity. Where is my refund?

Thanks to the wonderful workings of the credit card networks, refunds normally take nearly two weeks to process. If you still haven't received a refund after 3-4 weeks, please contact us.

How is my credit card information protected?

Your information is protected by TLS encryption between your browser and the card processor. We never handle your credit card number and we are PCI compliant.

Registration Desk Hours:

Wednesday, Dec. 4: 4:00 - 8:00pm, Harveys, Emerald Bay Promenade (Convention Center Floor)

Thursday, Dec. 5- Sunday, Dec. 8: 7:30am - 6:30pm Harveys, Emerald Bay Promenade (Convention Center Floor)

Monday, Dec. 9 - Tuesday, Dec. 10: 6:30 - 11:00am, Harveys, Emerald Bay Promenade (Convention Center Floor)

Room Sharing:

I am looking for a roommate at the Conference.

NIPS is unable to provide assistance with room sharing.

Tutorials Registration:

Does the fee for the NIPS Tutorials include all the tutorials or is the fee per tutorial?

The fee includes all Tutorials. The hotel room is separate.

Workshop Registration:

Does the Workshop registration fee include all the Workshops?

The Workshop registration fee includes all Workshops. The hotel room is separate.

Do I need to register for an individual workshop?

No. At NIPS you can attend as many or few workshops as you'd like. There's no need to register for a particular one.

Wireless:

Is wireless available at the NIPS Conference?

Yes, there is free wireless in the meeting areas. Wireless in your hotel room is available at the normal hotel prices.

Visitors Visa:

I believe I need an invitation letter, with an original signature to obtain a visitors visa to the United States.

Please see https://nips.cc/Conferences/2013/Visa

Volunteering:

What is a student ID number?

Many universities assign a unique ID number for their students. If your university assigned you a number please use it. If your university did not assign you a student ID please instead use a government issued ID number.